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Friday, March 11, 2011

Things to do when you call a 24 hour locksmith

Very often you get some news about the locksmiths taking the wrong way and doing some crime. That always makes a person circumspect about taking the services of a locksmith. However, the lock-and-key situations are such that there is no other alternative but to look for the best locksmith who is a specialist. So, how to balance between the two? One the one hand you have no option but to call the mobile locksmiths for helping you out in helpless lock-key problem situations and on the other hand, you have to ensure that the person is not a cheat or prone to committing crime.

Here is a checklist of some of the steps which can be taken:

1. While on call: When you make a call to the locksmith company, you have to mention the location where you expect him to come. You can very well tell the customer service that only the licensed 24 hour locksmith shall be sent. Make it clear that the details will be duly verified before asking him to work. Also, it is good to seek the services of a specialist provider. So, if you are having the problem of a residential locking system, then you would ask for an expert residential locksmith.

There have been instances when the mobile locksmiths have arrived with one or more of their friends along with them while on call. This thing shall be made abundantly clear to the locksmith company that the same is not expected.

2. On arrival: When the locksmiths arrives, you shall duly verify the identity of the person with the company who has sent him to you. You can also check for the license of the person which shall not look like it has been tampered with.

3. While on work: When the 24 hour locksmith is working, it is suggested that you shall not leave the place and at the same time it is important that you let him do the work with good focus. If he asks you that he needs to call someone else, the same shall be first communicated to the company which sent him to you and the, the name and identity of the person being called shall be verified with the company before letting him do that.

4. When work gets over: When the work is over, you can check for the extent of the accompanying damage that his actions have resulted in. If you find that the damage is unreasonable and has been the result of the reckless and careless work of the locksmith, you can lodge a complaint about the same.

While the best locksmith services can be had from the companies having the online presence, there is a need to check for their authenticity since it is as simple a matter as developing an appealing website for this service. Testimonials in written form can be fudged. Check for trust seals, verified contact details and memberships of associations.

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